Terms of service

This website is operated by STEEP STATE TEA. By accessing our website, using our services, or purchasing our products, you agree to the following Terms & Conditions.

Products

We strive to present all products, descriptions, and visuals as accurately as possible.

As our products are natural and food-based products, slight variations in color, aroma, packaging, or appearance may occur.

Orders

By placing an order, you submit a binding offer to purchase the selected products.

We reserve the right to refuse, cancel, or limit orders, particularly in cases involving:

suspected fraud or abuse,
pricing errors,
technical issues,
unusual or commercial order quantities.

Prices & Payments

All prices are displayed in the selected currency and include applicable taxes unless otherwise stated.

Payments are securely processed through trusted payment providers, including Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, and TWINT.

We do not store complete payment details on our own servers.

Subscriptions & Recurring Deliveries

Recurring deliveries or subscriptions may be available for selected products.

By subscribing, you authorize recurring payments according to the selected delivery interval.

Active subscriptions may be managed, paused, or cancelled at any time according to the applicable conditions.

Shipping

Orders are generally processed within 1–3 business days.

Delivery times may vary depending on the region, shipping carrier, or seasonal demand.

Further information can be found in our Shipping Policy.

Returns & Refunds

Returns are only accepted for unopened, unused, and originally sealed products within the specified return period.

Further details can be found in our Return & Refund Policy.

Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of STEEP STATE TEA and may not be used, copied, or distributed without prior written permission.